“There are times when a clock owner will call me on the telephone and tell me their clock has stopped. After asking a series of questions, many times the owner is able to take care of the problem themselves. One person, after the completion of the over-the-phone repair, asked what they needed to pay me. I told them nothing since they solved the problem themselves. They insisted, so I told them they could send me a dozen oatmeal cookies. It was a year before I collected.” — Glyn Jolly, G.J. Enterprise, Victoria, TX
