Readers are seeing a variety of effects.
A small input error causes a huge problem with an engagement ring client.
Two out of three surveyed jewelers said they did not.
History can be one component of a brand portfolio.
Should the salesperson have let this client walk rather than setting the diamond?
One reader shares an uplifting story about a family of customers.
Store owner embraces beach days, spectacular moon rises and new ideas.
Schwanke-Kasten Jewelers boasts award-winning second-floor addition.
Be On Park features one-of-a-kind finds.
From chatbots to predictive analytics, artificial intelligence has been helping jewelry retailers connect with customers for a while now.
Many don’t guarantee diamonds at all, but those who do often avoid lab-grown because of value uncertainty.
Read on to see the brands and products that sold best.
The buyers of a lab-grown diamond ring, needing a replacement, are dismayed to discover the plummeting value of their original purchase.
Staffing, inflation and political partisanship are among the roadblocks listed.
Jewelry retailers and experts share their best strategies for success.
Organic shapes suggest movement and create a mood.
Grace Barretti is inspired by being around “the most valuable things on this earth.”
Opinions on such areas are mixed.
The purchaser’s wife wants something “more her style.”
Once Upon a Diamond’s Jordan Brown is inspired by nature.
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