Group's leader sought "to leave almost every individual that he interacted with better than when he started.”
After a few days immersed in education at the 2018 AGS Conclave, I’m eager to share some highlights from sessions I attended. One theme is the...
Jewelers Mutual is launching an all-out social-media campaign to encourage jewelry lovers to vote online for their favorite cause among four charities in the U.S. and...
LAS VEGAS — Retailer and author Jack Mitchell was in college in 1958 when his parents, Ed and Norma Mitchell, both 55 at the time, opened...
All diamonds deserve a name and a story, says Jacques Voorhees.
The Silver Institute’s Silver Promotion Service is promoting a new category of silver jewelry that reflects the growth and diversity of silver jewelry design and its...
Alan Berg, speaker, author, coach and consultant, has been called North America’s leading expert on the business of weddings and events. Berg is a featured speaker...
WHEN APPROACHING new ways of marketing, retailers must completely change their philosophy and overcome a lifetime of ingrained habits, says Dominick Gabriel, senior vice president for...
Washington, D.C. – The United States Jewelry Council, a group of U.S.-based jewelry trade associations working to ensure the U.S. jewelry industry is collectively represented at...
GEN. COLIN POWELL, former U.S. secretary of state, says the “super people” of America are the key to solving leadership issues the country faces now, and...
You’ve got questions, we’ve got the answers and 50 reminders of why your job is so cool.
I’m not sure why I always have oddball retail experiences. Maybe because I am so conscious of the do’s and don’ts of retail sales now. Eileen...
I think we’re a little obsessed here at SMART Work Media with the concept of having a superpower. Probably because we all have so much we’d...
Finding those new customers is a simple matter of welcoming them — in their own way.
We’ve got a story coming up about what’s “awesome” about being in the retail jewelry business. Here are five of my favorites, from among 50 you’ll...
It isn't as hard as you'd think.
I’ve been working on an article for INSTORE’s April Big Story about digital marketing, and I noticed in recent surveys that many of our Brain Squad...
The American Gem Society and AGS Laboratories announced last week that Ruth Batson, CEO of both organizations, will retire in June 2017. She has been a...
If selling color presents a challenge to you and your staff, consider approaching it from a primal level. Color, says Douglas Hucker, CEO of the American...
300 hundred retailers have signed up so far, says CEO.
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