Webinars

Leadership, Empathy, and a Noble Cause

VMSD New York Editor and President of Embrace Design Eric Feigenbaum discusses the importance of knowing your “why”.

Published

2 months ago

October 12, 2023

INSTORE Staff

RETAIL IS AT A pivot point, and as we look toward the future, brand leaders must ask an existential question: Why are we here? The time is now for courageous retailers to stand up for more noble causes. It’s time to focus on human value rather than monetary worth. It’s time to focus on the capital of caring. In this session, join VMSD’s New York Editor Eric Feigenbaum as he explores the future of retail and the impact of empathy and caring, and what it means for the outlook of your business.

Why This Jeweler Chose Wilkerson

Mark Lauer is the owner of Mark Michael Diamond Designs, the Minnesota-based jewelry gallery known for exceptional and uniquely designed diamond jewelry. Though he loved creating the beautiful jewelry his business was known for, retirement was an exciting alternative to the 60+ hours a week he’d spent building it up. He called Wilkerson to help with a retirement sale. “I did talk to two other companies, but I just didn’t feel they offered the same services that Wilkerson did,” he says. “I knew Wilkerson had the expertise to follow through and give me the service and results that I wanted. They’re the number one rock stars in this industry.”