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Our winner is Steve Glazer, sales director at Windsor Jewelers in Charlotte, NC.
1ST PLACE: K. BRUNINI Skipping Stones necklace from the Eating Watermelon in a Black Forest collection in blackened sterling silver and 18K white gold with watermelon...
Uma Thurman at the MET Gala 2018 courtesy of Rex/Shutterstock The theme for the MET costume exhibit and gala, Heavenly Bodies: Fashion & the Catholic Imagination,...
If Chuck Norris were a gemstone-quality piece of ancient reef, he’d be a lot like me: tough, rare and going it alone on a 400-million-year-old beach...
New from Nina Nguyen, Yama Jewelry and more.
Italian brand awards scholarship, two Miami shows co-locate, and a new shipping solution from Jewelers Mutual.
Customers are beating doors down for this trending jewelry.
It's quick, easy and highly effective.
TAP by Todd Pownell Todd Pownell first debuted the Cleveland-based jewelry collection he created with his wife, Debra Rosen, to the industry-at-large at the JA Show...
1ST PLACE: TAP by TODD POWELL Free In A Cage I8K yellow gold ring set with mixed round diamonds placed in a darkened 14K white cage...
1ST PLACE: K. BRUNINI Twig cuff in 18K yellow and rose gold and black oxidized sterling silver with rustic diamonds (10.81 TCW) and green beryl fancy...
1ST PLACE: DRU. Nightingale Conservatory 18K gold hand-engraved signet featuring a hidden chamber and studded with white diamonds; available in yellow, rose or white gold $3,700...
Just Not Fun Anymore I am insanely jealous of anyone working in this industry who still enjoys their work. After 40 years, I no longer do....
“I cannot believe that you just stuck your finger in your mouth, got it fully coated with your disgusting saliva, removed your wet, dripping gross ring...
Ever heard the phrase, “No question is a dumb question?” Whoever said that never met these customers.
Make sure every one of your salespeople is ready to roll.
Because sales happen when customers try on jewelry.
A recent study by health researchers at Uppsala University found that when Swedes take time off, antidepressant prescriptions go down. Hardly surprising. More interesting was a...
To have the right product for customers, you may have to leave your comfort zone.
And go see some trees!
1ST PLACE: TAP by Todd Pownell Necklace with three stations, each one pin-set with a gray faceted diamond slice (7.11 TCW) surrounded by pin-set marquise...
Impromptu decision to open a business builds a community of artists.
17 Once upon a time, dads just wanted a little peace and quiet and maybe some socks on FATHER’S DAY. No more. Dad’s Day is catching...
June 3-9 LEARNING If you’re in Vegas for the JCK shows, take in as many educational shows as you can with a goal to kick some...
“Family is very important to me and jewelry is my passion."
Retaining staff isn't all about money.
More than half of jewelers find guidance somewhere.
Here are the ways you cope with burn-out.
“Extraordinary, never ordinary,” is their tagline.
Old-fashioned clienteling is taken to new heights.
How can this retailer put an end to the time- and energy-wasting harassment?
1ST PLACE: CHRISTOPHER DESIGNS Ladies platinum and diamond signature cocktail ring pave-set with round diamonds (0.55 TCW) and center 10.05-carat L’Amour Crisscut diamond flanked by...
Everything Is Sales. You want to get your kid to eat that piece of broccoli? Sales. You want that flight attendant to give you a seat...
Loose diamonds and bridal by Simon G were on fire! Maria Aguirre, Benold’s Jewelers, Austin, TX Simon G 18K white gold ring with round white diamonds (1.01 TCW)...
It's time to ask the five "W" questions.
Decide what you need before you hire your next salesperson.
One of the biggest problems for salespeople is too much talking to clients and not enough listening.
1ST PLACE: THESIS GEMS & JEWELRY Wave collection ring featuring Sea of Cortez “U” grade mabe pearl with 2mm tsavorites and Canadian diamonds (VS-F/G) in...
Stylish and strong, she takes “Pure, Rare and Eternal” to the next level.
It's time to rock out with your computer.
Here's one advertising format that offers jewelry retailers larger-than-life bragging rights.
Lisa Esztergalyos Jeweler Seattle, WA Lisa Esztergalyos carefully studied the family heirloom ring a woman brought into her eponymous Seattle shop and gave the customer her...
“If you should happen to grow another brain, it would die of loneliness.” … to the customer who has been bashing our company for not being...
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